Shipping policy

You can expect to receive your package within 15 working days from the order date. Cancellations, refunds, returns, or exchanges are not accepted after order confirmation, except in cases of defective, damaged, or incorrect items."

Exception of Refund, Return or Exchange due to Damages and Issues 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. This will allow us to evaluate the issue and update you on the approval status for refunds, returns, or exchanges, which are at the sole discretion of Siahs Jewelry.

We will notify you once we’ve received and inspected your request. If approved, refunds will be processed automatically to your original payment method, though it may take up to 14 days for your bank or credit card company to post the refund. For returns and exchanges, we will inform you of the process once a decision has been made, and replacements will be provided at no additional cost.